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The Sojourn Solutions Blog
Explore a range of articles created by our industry experts that cover the latest trending topics in Marketing Operations


Has AI created more confusion than clarity for the MarTech landscape?
AI was supposed to clean this mess up.
That was the promise. Smarter decisions. Fewer spreadsheets. Less guesswork. Calmer, clearer Marketing Operations where machines handled the complexity and humans focused on strategy. Instead, many marketing teams are now running the most advanced stacks they have ever owned and have never felt less certain about what is actually happening.

Sojourn Solutions
5 min read


What does Marketing Operations look like in 2026?
We sat down with a few of our Europe based team to find out what they believe Marketing Operations in 2026 will look like - this is what they had to say.

Sojourn Solutions
1 min read


Tis the Season to be Jolly - How Marketing Operations made it through 2025... the chaos, the curveballs, and the AI hype
It’s that time of year again - when office Slack channels slow down (thanks office holiday parties), email sends drop like the temperature outside, and Marketing Ops leaders everywhere dare to dream about real vacations. But before we collectively power down our dashboards, it’s worth pausing for a moment of introspection.

Sojourn Solutions
7 min read


Building a stronger Marketing foundation: How The Associated Press modernised ROI reporting, preferences, and lead management
When a global organisation like The Associated Press (TAP) wants to modernise its Marketing Operations, the goal isn’t just new tools, it’s creating clarity, compliance, and consistency that scale.

Sojourn Solutions
2 min read


Our top 5 Marketing Operations predictions for 2026
These are the five shifts that we genuinely believe will move the needle in Marketing Operations in 2026... not vague futurism, but the disruptive, systemic changes already brewing under the surface.

Sojourn Solutions
6 min read


Seamless Marketing Automation migration: How Progress integrated ShareFile into Eloqua
When Progress acquired ShareFile, they faced a classic challenge in Marketing Operations: How to migrate an entire marketing automation system into an existing production platform without disrupting campaigns, losing data, or compromising compliance.

Sojourn Solutions
2 min read


The AI operating model Marketing Operations teams actually need
The future of Marketing Operations is not “AI everywhere.” It’s humans and AI working together, each doing what they do best. Nail the operating model, and AI stops being a novelty. It becomes the infrastructure behind campaigns that are smarter, faster, and actually work.

Sojourn Solutions
4 min read


From data chaos to clarity: How Norstella unified marketing performance with Tableau
For Norstella’s marketing team, reporting had become a scavenger hunt. Data lived across multiple systems, filters didn’t align, and every “simple” question about performance meant another round of manual pulls, spreadsheets, and late nights reconciling mismatched numbers.

Sojourn Solutions
2 min read


Why Marketing Operations teams stay with the same Consultancy (and why that loyalty quietly holds them back)
Playing it safe can be the very thing stopping teams from evolving. While the world around them accelerates... new tech, new data expectations, new pressures from sales and finance... many teams are still working with agencies that deliver “maintenance,” not momentum. And all the while, there are consultancies out there that operate on a completely different level.

Sojourn Solutions
5 min read


How Dash Solutions used ABX to build alignment, focus, and momentum in healthcare disbursements
For Dash Solutions, marketing is more than sending campaigns. It's about driving measurable impact in a competitive healthcare disbursements market. Despite a solid Account-Based Selling (ABS) foundation, the company was facing a familiar challenge: Marketing and sales often targeted the same accounts independently, account prioritization was inconsistent, and pipeline attribution was limited. Teams were spread thin, chasing the same prospects, and struggling to understand wh

Sojourn Solutions
2 min read


Keeping pace with innovation: How Marketing Operations leaders can stay ahead
Marketing Operations leaders occupy one of the most challenging roles in modern marketing. They are the glue that holds strategy, technology, and execution together, responsible for ensuring campaigns run smoothly, data flows accurately, and the marketing engine generates measurable impact. But today, MOPs leaders face a unique pressure that feels almost relentless: The pace of innovation.

Sojourn Solutions
6 min read


Intent data for B2B: How Demandbase changes the rules
Demandbase has spent the last decade turning intent into something you can operate against: Account-level signals, real-time activation and a growing set of integrations that let marketing and sales act in unison.

Sojourn Solutions
6 min read


Not all ABM is created equal: How your TAM should shape your strategy
But let’s be honest, most teams saying they do ABM are running wildly different programs. One company’s “ABM” might be five named accounts and a stack of handwritten notes; another’s could be 5,000 accounts in a programmatic ad engine that auto-inserts the company name into a banner ad and calls it “personalisation.”

Sojourn Solutions
8 min read


Confessions of a burned-out Marketing Ops Pro
I never set out to become a Marketing Operations professional. Somewhere along the line, between a love for data and a desire to make marketers’ lives easier, I found myself buried in dashboards, drowning in workflows, and relentlessly answering questions that seemed to have no answer. And somehow, the world still expects me to smile through it.

Sojourn Solutions
6 min read


The no-BS guide to cleaning up your HubSpot instance before Q1
You promised better pipeline, a cleaner CRM, and fewer late-night “where did that lead go?” panic emails next year. Good. This guide will get you there without buzzwords, or vague platitudes. It’s a practical, step-by-step plan you can start today (yes, today) so your Q1 doesn’t smell like 2024’s data dumpster fire.

Sojourn Solutions
6 min read


How a finance based client boosted deliverability, compliance, and control in Salesforce Marketing Cloud
When your Marketing Operations span multiple business units, consistency and visibility can make or break performance. One of our finance clients felt that complexity had grown quietly over time, until reporting felt fragmented, deliverability checks were reactive, and simple absences could throw campaign schedules off balance.

Sojourn Solutions
2 min read


10 Reasons why Enterprise MOPs is struggling
Sojourn Solutions spends its days in the messiest rooms of modern Marketing. We see teams with solid strategies, ambitious leadership, and stacks of tech that cost a fortune. Yet, time and again, Marketing Operations is expected to be the brain of the organisation while being treated like the underpaid assistant...

Sojourn Solutions
4 min read


Oracle Eloqua’s 25D release: AI gets bolder, admins get smarter controls, and Salesforce users get a serious warning
Oracle’s closing out the year with a release that quietly packs a punch. Eloqua 25D isn’t full of flashy headlines, but it does deliver real impact, smarter AI tools, stronger governance options, and some integration changes you really shouldn’t ignore.

Sojourn Solutions
3 min read


Still chasing every lead under the Sun? Demandbase can save you...
Let’s start with a harsh truth: If your enterprise marketing team is still blasting generic emails, hoping for clicks, and “throwing stuff at the wall” to see what sticks, you’re doing it wrong. The old way of marketing - spray and pray - is basically a luxury you can’t afford anymore. Every wasted impression, every mis-targeted ad... well that's money slipping out the door. And worse, it’s annoying the very people you’re trying to woo.

Sojourn Solutions
3 min read


Why HubSpot’s “all-in-one” is actually the anti-silos cure
HubSpot’s version of all-in-one is a different animal. It’s not about cramming every possible feature under one roof. It’s about forcing collaboration. It’s the architectural equivalent of locking your feuding sales and marketing teams in the same room until they figure it out.
And guess what? That’s exactly what most organisations need.

Sojourn Solutions
5 min read
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