The Challenge

Multiple systems and scattered processes as a result of various acquisitions of companies but team still responsible for corporate growth goals.

Poor data quality and completeness
New teams and processes to implement
Old Eloqua processes and programs still in place
Lack of Eloqua resources internally

What We Did

Database

  • Standardization
  • Identified new data requirements
  • Updated Data Standardization Program

Lead Scoring & Management

  • Workshop series with 2 new Marketing teams
  • 2 New lead scoring processes
  • Improvements to existing lead scoring and hand-off process

Migrations & Integrations

  • Marketo to Eloqua migration (Telerik acquisition)
  • Eloqua to Eloqua migration (Bravepoint acquisition)
  • In-house CRM API integration with Eloqua
  • Eloqua9 to Eloqua10 migration

The Results

35% increase in opportunities sourced by Marketing

Average deal size increased by 20% (year-over-year)

Significant decrease in the length of a sales system by about 50%

Cost savings of $252,000 annually attributed to systems and Marketing teams consolidations

  • The Sojourn team is beyond doubt the best in the business. Many have been working in marketing operations and automation for years and our team was constructed so that we ALWAYS have a senior consultant working on our business and an experienced delivery manager. They are always passionate about the project and work hand-in-hand with our team – giving us that much-needed resource expansion.

    Jenn Ortiz, Director of Marketing Operations